Preorder and Special Order Policy

11/1/2015

PAYMENT

Preorders and Special orders are offered to help you secure those must have pieces! On our preorders & special orders, you may pay half down to reserve your items!  We do require a 50% deposit on all orders. To use this option, use code PRE50 at checkout to only be charged 50% of the item price.  The remaining amount due will be billed to you prior to shipment. If you'd like to pay in full that's perfectly fine! Please note our delivery times are an estimate only based on information we receive from the manufacturer. 

SHIPPING

Preorders & Special Ordering opportunities paid in full are the first ones to go out, all other preorders or special orders are shipped on a as payment received basis. Preorder shipping dates are subject to change without notice.  Please note sometimes preorders may run behind and the dates given are estimates given by the manufacturing company.  At times these items will have unexpected delays due to factory manufacturing, port & customs, or weather. We would love to have more control over this...but would like to assure our customers that they will be shipped out within 3 business days of arrival to us! 

RETURN & EXCHANGE

  • May be returned (unless specifically noted otherwise) if postmarked within 7 days of receipt for store credit or exchange only.
  • If you cancel a preorder or special order before it ships, a 10% cancellation fee will be deducted from your deposit and store credit will be issued for the remaining payment.
  • Shipping charges are non-refundable and will be deducted from your store credit.  If you received free shipping on your order, we will deduct the actual shipping charge from your store credit.